Contact
Let's start a conversation.
Get in touch with SSAL — office addresses, phone, email, WhatsApp, and a contact form with a 4-business-hour response promise. Every route reaches the same engineering team.
Pick the channel that works for you
Phone, email, WhatsApp, or in person — every route leads to the same team.
Call
Sun–Thu 09:00–18:00 BST
9 departments
sales@smartsafety.com.bd
Replies within one business day, routed to the right team.
Compose emailQuick messages
+8801710449088
Best for fast questions, file shares, and on-site photos.
Open WhatsApp
Visit
Drop in or send your CV
Youth Tower, Level 2, 822/2 Rokeya Sarani, Dhaka
Head office in Dhaka plus a branch in Agrabad, Chittagong. Sunday through Thursday, 09:00–18:00 BST.
Map & directionsHead office on the map
Drop in for a demo or a technical discussion — transport, parking, and landmarks below.
Head office
Smart Safety & Automations Ltd.
Head Office — Dhaka
Youth Tower, Level 2, 822/2 Rokeya Sarani, Dhaka-1216, Bangladesh
Landmark
Rokeya Sarani — Mirpur-10 Roundabout area, Dhaka.
Getting here
CNG autorickshaw, rideshare (Pathao / Shohoz / Uber), or Dhaka Metro Rail — nearest station Mirpur-10.
Parking
Parking available in the Youth Tower complex. Inform reception on arrival.
Phone
+880 1799-986890Route to the right team
Pick the inbox that matches your enquiry — we triage from there.
General & Sales
General Enquiries
Sales / RFQ
Corporate Sales & Estimations
Technical Support
Engineering & Field Support
After-Sales & AMC
AMC Hotline & Operations
Partner Programme
Strategic Partnerships Desk
Media & Press
Corporate Communications
Privacy & Data
Compliance & Data Officer
Finance & Accounts
Finance & Accounts Desk
HR & Careers
People & Talent Acquisition
Find us in Bangladesh
Two offices — Dhaka head office and a Chittagong branch. Full address, transport, and parking are on the map below.
Business hours
Asia/Dhaka · UTC+6
- Sunday09:00 – 18:00 (Asia/Dhaka)
- Monday09:00 – 18:00 (Asia/Dhaka)
- Tuesday09:00 – 18:00 (Asia/Dhaka)
- Wednesday09:00 – 18:00 (Asia/Dhaka)
- Thursday09:00 – 18:00 (Asia/Dhaka)
- FridayClosed
- SaturdayClosed
SSAL observes all official Bangladesh government public holidays. Our holiday schedule is announced annually.
SSL support tiers
Maintenance clients only
SSL Premium
24/724/7 hotline access (+880 9678-100555) — staffed around the clock for SSL Premium subscribers.
SSL Standard
Business hoursAfter-hours voicemail with callback the next business morning.
SSL Basic
Business hoursScheduled preventative maintenance visits and email support during business hours.
Please identify yourself as an AMC client when calling so we can route you to the correct support level.
Or send us a message
For everything that doesn't fit a phone call — partnerships, press, careers, anything else.
4-hour response
Replies within four business hours on Bangladesh business days.
Or skip the form
WhatsApp us for a quick back-and-forth, or call during business hours.
SSAL Premium · 24/7 hotline
Active maintenance? We've got you covered.
SSAL Premium clients can reach our emergency hotline any time. Standard and Basic clients receive after-hours voicemail with a callback the next business morning.
A sister concern of Smart Technologies (BD) Ltd.
