Support & service.
Submit a ticket, manage your AMC, or check warranty information — single-point accountability from installation through after-sales.
AMC hotline · 24/7
+880 9678-100555
60s
acknowledge
4hr
first response
9
ticket queues
Five ways to get support
From a quick ticket to a full annual maintenance contract — pick the channel that fits.
Submit a ticket
Report an issue or request service — 60-second acknowledgement, 4-hour first response.
OpenAnnual maintenance contract
AMC tiers, SLAs, and coverage scope — Basic, Standard, and Premium.
OpenWarranty information
Standard warranty periods, extended options, and the RMA claim process.
OpenTraining & certification
Operator, administrator, and certified-engineer programmes.
OpenAfter-sales support
On-site service, remote diagnostics, spares, and brand escalation.
OpenAMC clients
Need urgent on-site help?
Tickets receive an acknowledgement within 60 seconds and a first response within 4 business hours. AMC clients have 24/7 hotline escalation — call any time, day or night.
Sun–Thu 09:00–18:00 BST
