Terms of Use — Smart Safety & Automations Ltd.

1. Acceptance of Terms

By accessing or using the website at www.smartsafety.com.bd ("the Website"), you confirm that you have read, understood, and agree to be bound by these Terms of Use ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use the Website.

These Terms constitute a legally binding agreement between you and Smart Safety & Automations Ltd.


2. Who We Are

The Website is operated by:

Smart Safety & Automations Ltd. (SSAL) Youth Tower Level 2, 822/2 Rokeya Sarani Dhaka-1216, Bangladesh

SSAL is a company incorporated and operating under the laws of the People's Republic of Bangladesh. SSAL is a sister concern of Smart Technologies (BD) Ltd.

For any questions about these Terms, contact: info@smartsafety.com.bd


3. Permitted Use of the Website

You may use the Website for the following purposes:

  • Researching SSAL's products, services, and capabilities
  • Submitting enquiries, contact form submissions, and requests for quotation
  • Downloading publicly available resources and brochures
  • Registering for events and webinars
  • Applying for careers at SSAL
  • Accessing technical support resources as an SSAL client

You agree to use the Website only for lawful purposes and in a manner consistent with all applicable laws and regulations of the People's Republic of Bangladesh.


4. Prohibited Activities

You must not use the Website for any of the following purposes:

Automated Data Collection (Scraping): You must not use any automated software, bot, spider, crawler, scraper, or other automated means to access, retrieve, index, or copy any content from the Website without SSAL's prior written consent. This prohibition includes scraping for the purpose of training artificial intelligence models, compiling contact databases, or reproducing SSAL content on third-party platforms.

Reverse Engineering: You must not attempt to decompile, reverse engineer, disassemble, or otherwise derive the source code of any software components of the Website.

Impersonation: You must not impersonate SSAL, its employees, its officers, or any other person or entity when communicating through or about the Website.

Spam and Unsolicited Communications: You must not use contact information obtained from the Website to send unsolicited commercial communications (spam) to SSAL or to any third party.

Harmful Content: You must not upload, submit, or transmit through the Website any content that is defamatory, obscene, abusive, threatening, harassing, or otherwise unlawful.

Malicious Code: You must not upload or transmit through the Website any virus, trojan horse, worm, or other malicious code that could damage, disrupt, or intercept any system, programme, or data.

Security Testing Without Authorisation: You must not attempt to probe, scan, or test the security of the Website or any connected systems without SSAL's explicit written authorisation.

Fraudulent Use: You must not use the Website to conduct or facilitate fraudulent activity, including submitting false enquiries, fabricating project details, or misrepresenting your identity or organisation.

Breach of Others' Rights: You must not use the Website in any way that infringes the intellectual property rights, privacy rights, or other legal rights of SSAL or any third party.

Violations of these prohibitions may result in termination of your access to the Website, referral to law enforcement authorities, and civil or criminal legal action.


5. Intellectual Property

All content on the Website — including but not limited to text, articles, blog posts, graphics, photographs, logos, icons, button icons, audio clips, digital downloads, data compilations, software, and the arrangement and presentation of all such content — is the property of Smart Safety & Automations Ltd. or its content suppliers and is protected by the copyright laws of Bangladesh and applicable international copyright treaties.

Copyright Notice: Copyright © 2026 Smart Safety & Automations Ltd. All rights reserved.

Permitted Use of Content: You may view and print single copies of pages from the Website for your own personal, non-commercial reference use only. You must not reproduce, distribute, modify, create derivative works from, publicly perform, publicly display, republish, download, store, or transmit any content from the Website without SSAL's prior written consent, except as permitted by applicable law.

Trademarks: The SSAL name, logo, and "Smart Safety & Automations Ltd." wordmark are trademarks of Smart Safety & Automations Ltd. in Bangladesh. All other brand names, product names, and trademarks referenced on the Website — including Hikvision, Honeywell, Bosch, ZKTeco, Siemens, Crestron, and all other brand names — are the trademarks of their respective owners. Nothing on the Website grants you any licence to use these trademarks.


6. User-Generated Content (Form Submissions)

When you submit information through contact forms, RFQ forms, support ticket forms, or other input mechanisms on the Website, you grant SSAL a non-exclusive, royalty-free licence to use that information for the purpose of responding to your enquiry, providing the service you have requested, and improving our services.

You represent and warrant that any information you submit is accurate, complete, and does not infringe the rights of any third party.

SSAL reserves the right to decline to process any submission that contains prohibited content as described in Section 4 above.


7. Disclaimer — Information Provided for Reference Only

The information published on the Website — including product descriptions, solution overviews, technical specifications, regulatory guidance, and compliance information — is provided for general reference purposes only.

This information is not a substitute for professional consultation, site survey, engineering design, or legal advice. Technical requirements vary significantly between projects, facilities, and regulatory contexts. SSAL does not accept liability for decisions made based solely on Website content without engaging SSAL's professional services.

Regulatory information published on the Website (including references to Bangladesh Bank ICT guidelines, BNBC 2020, PDPO 2025, and other regulations) reflects SSAL's understanding as of the publication date indicated. Regulations change. You should verify current regulatory requirements directly with the relevant authority or through qualified legal counsel before making compliance-critical decisions.

Product specifications, pricing, availability, and partner information published on the Website are subject to change without notice. Publication on the Website does not constitute a contractual offer or guarantee of supply. All sales are subject to SSAL's standard commercial terms and conditions issued at the time of quotation.


8. Limitation of Liability

To the maximum extent permitted by applicable Bangladesh law, SSAL and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of, or inability to use, the Website
  • Any content on the Website or decisions made based on that content
  • Unauthorised access to or alteration of your data
  • Any third-party conduct or content accessed through the Website
  • Any other matter relating to the Website

SSAL's total liability to you for any direct loss arising from your use of the Website shall not exceed BDT 10,000 (ten thousand Taka).

Nothing in these Terms limits SSAL's liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Bangladesh law.


9. External Links Policy

The Website may contain links to third-party websites. These links are provided for your convenience and do not constitute SSAL's endorsement or recommendation of the linked website, its content, or any products or services offered on it.

SSAL has no control over the content of linked third-party websites and accepts no responsibility for the content, privacy practices, or data handling of those websites. You access linked third-party websites at your own risk.


10. Website Availability

SSAL makes reasonable efforts to ensure the Website is available at all times. However, we do not guarantee uninterrupted availability. The Website may be temporarily unavailable due to scheduled maintenance, technical failures, third-party service interruptions, or circumstances beyond our control. SSAL is not liable for any loss resulting from Website unavailability.


11. Governing Law

These Terms and any dispute arising from your use of the Website are governed by and construed in accordance with the laws of the People's Republic of Bangladesh.


12. Dispute Resolution

Any dispute arising from these Terms or your use of the Website shall first be referred to SSAL's management for good-faith resolution within 30 days. If the dispute is not resolved within that period, it shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.


13. Changes to These Terms

SSAL reserves the right to modify these Terms at any time. Changes will be published on this page with an updated effective date. Material changes will be communicated via a notice on the Website. Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.

We recommend that you review these Terms periodically to ensure you are familiar with the current version.


14. Contact

Questions, concerns, or requests regarding these Terms should be directed to:

Email: info@smartsafety.com.bd Phone: +880 1799-986890

Smart Safety & Automations Ltd. Youth Tower Level 2, 822/2 Rokeya Sarani Dhaka-1216, Bangladesh www.smartsafety.com.bd

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