Unified Communication System

Unified Communication Solutions in Bangladesh

Connect your people by voice, video and radio, wherever they work

Teams today are spread across floors, branches, factories and cities. When phones, video calls, radios and paging all run on separate, outdated systems, calls get missed, meetings start late, field teams lose contact and costs rise. Patients wait longer for help, and managers can’t reach the right person at the right moment.

Unified communication brings voice, video and mobile communication together into one connected, manageable system. Smart Safety & Automations Ltd (SSAL) designs, supplies, installs and supports unified communication solutions for offices, banks, factories, hospitals, hotels, educational institutions and government organizations across Bangladesh.

Solutions We Offer

IP PBX & IP Telephony
Modern phone systems that run over your network: extensions, call transfer, voicemail, IVR, call recording and multi-branch connectivity, on supported systems.

IP Desk Phones & Softphones
Executive, standard and reception phones, plus softphone apps that let staff take office calls on laptops and mobiles.

Video Conferencing
Meeting room cameras, microphones, speakers and room systems for clear, professional video meetings, compatible with popular conferencing platforms. (Link to: Audio Visual page)

Huddle & Personal Video Solutions
Compact video bars and webcams for small rooms, home offices and executive desks.

Two-Way Radio Communication
Digital and analogue radios for security teams, factories, hotels, warehouses and event operations, with instant push-to-talk communication across a site. (Subject to applicable licensing; see FAQ.)

Nurse Call Systems
Patient-to-nurse call systems for hospitals and clinics. Patients can call for help instantly, and nurses can see who needs attention and where.

Intercom & Door Phones
IP intercoms and door entry phones integrated with your phone system and access control, on supported systems.

Paging Integration
Make announcements from IP phones through the PA system. (Link to: Public Announcement page)

Key Features

• One communication platform: voice, video and mobile tools that work together.
• Lower call costs: internal calls between branches over your network, on supported setups.
• Work from anywhere: take office calls on mobiles and laptops with softphone apps.
• Professional call handling: IVR, call queues, transfer, voicemail and recording, on supported systems.
• Clear video meetings: cameras, audio and room systems designed for each room size.
• Instant team communication: push-to-talk radio for field, security and operations teams.
• Faster patient response: nurse call alerts with room and bed identification.
• Scalable: add users, branches and rooms as you grow.
• Central management: manage extensions, users and devices from one place.

Brands We Supply

IP Telephony & PBX: Yeastar · Yealink · Fanvil · Snom · Avaya · Alcatel-Lucent
Video Conferencing: Yealink · Poly · Logitech · Zoom
Two-Way Radio: Motorola · Hytera
Nurse Call: Norris

Where Unified Communication Is Used

• Corporate Offices: IP telephony, video meeting rooms and remote working
• Banking & Finance: multi-branch phone systems, call recording and executive conferencing
• RMG & Industrial: factory-wide phones, radios for supervisors and security, and paging
• Healthcare: nurse call, staff phones and radios for hospital operations
• Hotels & Hospitality: guest room phones, staff radios and front-desk systems
• Education: campus phone systems, video classrooms and administration
• Government: secure internal communication and video conferencing
• Security Operations: radio communication for guards and control rooms

Our Process

1. Consultation & Needs Analysis: understand your users, branches, call flows and communication challenges
2. Site Survey: network readiness, room assessment, radio coverage and cabling
3. Solution Design: system architecture, call flows, room design and integration
4. Supply & Installation: PBX, phones, conferencing equipment, radios and nurse call devices
5. Configuration & Testing: extensions, IVR, call routing, conferencing setup and radio programming
6. Training & Handover: user and administrator training with documentation
7. After-Sales Support & AMC: maintenance, updates and 24/7 emergency support

Integrated Solutions From One Partner

• Network Infrastructure: a reliable backbone for voice and video
• Audio Visual Systems: complete meeting room and auditorium solutions
• Public Announcement System: paging from IP phones
• Access Control: intercom and door phone integration
• CCTV & Surveillance: radio and phone communication with security control rooms

Why Choose Smart Safety & Automations Ltd?

• One partner, end to end: survey, design, supply, installation, configuration, training and post-sales AMC.
• Complete communication portfolio: telephony, video, radio and nurse call from one team.
• Certified engineers: specialists in networking, telephony, AV and integration.
• Zero vendor bias: the right platform for your organization and budget.
• Group heritage since 1998: backed by Smart Technologies (BD) Ltd, with access to 80+ authorized brands.
• Proven across sectors: deployments in banking, government, education, healthcare, hospitality, industrial and corporate environments.
• Nationwide coverage: projects and 24/7 emergency support across Bangladesh.

Frequently Asked Questions

Can we keep our existing phone numbers when moving to IP telephony?
In most cases, yes. IP PBX systems can connect to your existing lines or SIP trunks. We confirm this during the survey.

Can our branches call each other for free?
Branches connected over your network can make internal calls without external call charges, on supported setups.

Can staff answer office calls on their mobile phones?
Yes. Softphone apps let staff use their office extension on mobiles and laptops.

Will the video conferencing system work with Zoom or Teams?
Many of our conferencing solutions are compatible with popular platforms. We’ll recommend equipment that fits the platform you use.

Do two-way radios need a license in Bangladesh?
Radio equipment and frequencies are regulated by BTRC.

How does a nurse call system help hospitals?
Patients can call for help at the press of a button, and nurses see exactly which room or bed needs attention, which speeds up response.

Do you provide maintenance?
Yes. We offer AMC with maintenance, updates and 24/7 emergency support.

Bring Your Communication Together

Still running an old PABX, struggling with meeting room technology or losing contact with field teams? Our engineers will design the right unified communication solution for your organization.

📞 Hotline: +880 9678-100555 | Mobile: +88 017 9998 6890
✉️ Email: info@smartsafety.com.bd
📍 Address: Youth Tower (Level 2), 822/2, Begum Rokeya Sarani, Dhaka-1216