Thank you
We've received your Data Subject Access Request. Our Data Protection Officer has been notified and will coordinate the response under the statutory window.
We respond to DSARs within 30 calendar days. For complex requests, we notify you by day-25 with a written reason for any extension.
What happens next
Inside our DSAR process
Identity verification
Our DPO team verifies your identity against the details you provided. We may email or call to confirm before processing.
Request logged
Your DSAR is logged in our register with the statutory 30-day clock starting. A copy of this record is held under restricted access.
Internal triage
The DPO coordinates with engineering, marketing, and customer-success teams to locate the data covered by your request.
Response & closure
You receive a written response within 30 days. If we need more time for complex requests, we notify you by day-25 with the reason and an extension date.