Bangladesh ISP's Data Centre Fiber Cabling Upgrade for 400G Network Readiness
Cabinet-to-cabinet 400G-ready; MAC time reduced from days to hours.
Client
Tier-1 ISP
Location
Dhaka
Delivered
2025
Project Status
2025
Client Organization
Tier-1 ISP
Deployment Location
Dhaka
Completion Year
2025
Brands & Systems
Tier-1 Certified
Client Profile
A major Bangladesh Internet Service Provider (ISP) and telecommunications operator — one of the country's top-three ISPs by bandwidth capacity, providing internet services to enterprise, government, and retail customers across Bangladesh. The company operates three data centre Points of Presence (POPs) in Dhaka: a primary carrier-neutral facility in Motijheel, a secondary POP in Gulshan, and a third POP in Mirpur serving the northwestern Dhaka distribution region. The Motijheel POP houses the company's core routing infrastructure, including Cisco ASR 9000 series edge routers, Juniper backbone switches, and the DWDM transponders connecting the company's national fiber backbone. The company has been planning a migration from its current 100GbE backbone to a 400GbE backbone — a technical and commercial necessity driven by bandwidth growth in its enterprise and OTT customer base.
The Challenge
The existing optical fiber cabling infrastructure in all three POPs had been installed incrementally over a decade, starting from 2015. The oldest sections used OM3 multimode fiber — an appropriate choice for 10GbE and 40GbE applications at the time of installation, but technically inadequate for 400GbE. IEEE 802.3bs (400GBASE-SR16 and 400GBASE-DR4+) specifies OS2 single-mode fiber for the 400GbE port types planned for the company's Cisco and Juniper equipment upgrades. The existing OM3 multimode infrastructure was therefore a physical layer barrier to the 400GbE migration, regardless of the readiness of the active equipment.
The cable management situation in all three POPs had deteriorated significantly during years of rapid network expansion. Network changes — adding new routes, installing new equipment, cross-connecting customer circuits — had been made reactively, with engineers adding fiber patch cords to existing panels without removing unused cords. The result was dense mats of fiber patch cords in the rack front areas, particularly around the high-density patch panels, creating two serious operational problems.
First, airflow. Data centre cooling efficiency depends critically on maintaining cold aisle/hot aisle airflow separation, which requires rack fronts (cold aisle) to be clear of obstructions. The accumulated fiber mats in rack front areas were blocking cold air from entering rack equipment intakes — a condition measured by SSAL's survey team as a 35°C hot spot at the air inlet of one core router chassis, compared to a 22°C ambient cold aisle temperature. This temperature elevation was within the equipment's operating spec but represented a thermal efficiency loss and a risk of accelerated equipment degradation over time.
Second, operational visibility. When a fiber patch cord runs through a dense mat of others, tracing it from one end to the other for a circuit modification or fault isolation requires removing adjacent cords — a disruptive process that has, on multiple occasions, caused accidental circuit outages when the wrong cord was removed. The company's NOC (Network Operations Centre) logged 4 unplanned outages in 18 months that were directly attributable to cable pull errors during physical layer maintenance. In a commercial ISP environment, each unplanned outage has contractual SLA implications.
Physical layer documentation was a related problem. The company's circuit database — which records what is connected to what in the physical infrastructure — had not been systematically updated for 3 years. The NOC team's accepted practice was to trace circuits physically (with a flashlight and a tone generator) rather than trusting the documentation. This approach was time-consuming during fault response and impossible to delegate to a new engineer unfamiliar with the specific POP layout.
Why SSAL
The company's Head of Infrastructure presented the problem to its technology procurement committee: the 400GbE migration required a physical layer upgrade, and the physical layer upgrade was an opportunity to simultaneously address the cable management and documentation problems that were creating operational risk. Three structured cabling contractors were approached. SSAL's proposal was selected for two reasons.
First, SSAL proposed Commscope InstaPATCH 360 OS2 pre-terminated fiber trunk cables — a solution that specifically addresses the cable management problem while achieving the 400G readiness objective. Pre-terminated trunk cables are manufactured at the required length with connectors already installed and tested in a factory environment, then rolled out in the field as a complete assembly. This contrasts with field-terminated fiber, where individual fibers are spliced or connectorized on-site — a process that creates loose fiber, splice trays, and the potential for inconsistent connector quality. Pre-terminated trunk cables can be installed, routed, and connected in a fraction of the field-termination time, with factory-tested performance characteristics.
Second, SSAL's proposal included a physical layer documentation deliverable: a complete Visio-format circuit diagram for all three POPs, generated from the as-built cabling installation, providing the circuit database update that the company's NOC needed.
The SSAL Solution
SSAL designed and installed an OS2 single-mode fiber cabling infrastructure across all three Dhaka POPs, replacing all OM3 multimode sections, and restructured the cable management across all active rack areas.
Commscope InstaPATCH OS2 Pre-Terminated Trunk Cables: All horizontal (rack-to-rack) and vertical (rack-to-overhead tray) fiber connections across all three POPs were replaced with Commscope InstaPATCH 360 pre-terminated OS2 single-mode fiber trunk cables. The InstaPATCH system uses a modular connector system (MPO-12 multi-fiber push-on connectors at trunk breakout points, with LC-LC factory-terminated pigtails at individual port connections) that enables high-density fiber connections to be made as a single connector engagement rather than multiple individual fiber connections.
OS2 single-mode fiber supports 400GBASE-DR4+ (400GbE over single-mode fiber, using 4 x 100G wavelengths on separate fiber pairs) at distances up to 500 metres — covering all inter-rack distances within the POPs and the inter-POP dark fiber links. The Commscope OS2 fiber is low-water-peak (LWP) specification, also compatible with CWDM and DWDM applications at the POP's transponder equipment.
High-Density LC Fiber Patch Panels — 24-Port: All fiber terminations at patch panels were replaced with Commscope SYSTIMAX 360 24-port LC duplex high-density panels. These 1U panels provide 24 LC-LC duplex ports (48 fiber strands) in a single rack unit, compared to the 12-port panels they replaced — doubling the port density per rack unit and allowing the number of patch panel rack units required to be halved. The freed rack space was reallocated to active equipment or left as expansion capacity.
Each patch panel port is equipped with an LC duplex port shutter — a small spring-loaded cover that closes when the cable is unplugged, providing physical layer identification of connected versus disconnected ports and preventing fiber end contamination in the unmated port.
Cable Management Overhaul — Airflow Restoration: All existing fiber patch cords — both the new OS2 InstaPATCH connections and the retained copper patch cords for management ports — were replaced with colour-coded cables of the correct length (rather than the common practice of using excess-length cables and bundling the slack). SSAL used a Fluke cable measurement tool to calculate the required length for each connection before ordering, ensuring that patch cord lengths matched the physical routing path within 150mm.
All cables were re-routed through proper cable management arms on each rack (Panduit cable management trays were installed on racks that lacked them), and the horizontal overhead trays were re-organized with fibers segregated by circuit type (backbone, customer, management) in separate bundled groups within the tray.
Post-installation airflow measurements at the core router chassis that had measured a 35°C inlet temperature before the upgrade confirmed a post-upgrade inlet temperature of 21°C — within 1°C of the cold aisle ambient temperature, confirming that the cable management improvements had fully restored the cold aisle-to-rack intake thermal path.
Physical Layer Documentation — Commscope imVision: Commscope's imVision intelligent physical infrastructure management software was deployed to provide ongoing physical layer documentation. Each patch panel port is connected to an imVision controller that detects patch cord connections and disconnections, updating the circuit map in real time without manual documentation input. The initial as-built circuit map was created by SSAL's documentation team during the installation — recording every connection in all three POPs — and loaded into imVision as the baseline. Subsequent changes are automatically detected and logged.
The completed documentation package — imVision circuit database plus full Visio floor plan drawings of all three POPs — was delivered to the company's NOC team as part of the project handover.
Implementation
The project required operating entirely within live, production data centre environments with zero tolerance for unplanned circuit outages. All circuit modifications were executed under a Change Management process agreed with the company's NOC: each section of patch panel replacement required a formal change request identifying the specific circuits to be moved, a maintenance window (typically 02:00-06:00) for any connections with active traffic, and a rollback plan.
The Motijheel primary POP was completed first over 6 maintenance windows across 4 weeks. The Gulshan and Mirpur POPs followed, each requiring 3-4 maintenance windows. Total project duration was 12 weeks.
The pre-terminated trunk cable approach proved its value during installation: the factory-terminated cables were installed at approximately 3 times the speed of a field-termination approach (as estimated by SSAL's installation team based on their experience with both methods), reducing maintenance window durations and the associated NOC staffing requirements for change window oversight.
"We had two problems going into this project: we needed OS2 fiber for our 400G migration, and we had a cable management situation in our POPs that was creating thermal problems and causing NOC engineers to accidentally pull the wrong fiber during maintenance. SSAL solved both in the same project. The pre-terminated trunk cable approach meant the new fiber went in cleanly and correctly, without the mess that field-terminated fiber typically creates. The imVision documentation was the outcome our NOC team valued most — having a circuit map they can actually trust has changed how quickly they can respond to physical layer issues."
Results & Impact
All three Dhaka POPs are now 400GbE-ready at the physical layer. When the company's active equipment 400GbE upgrade proceeds, no physical layer modifications will be required — the OS2 InstaPATCH infrastructure is already in place.
The airflow improvement — from a measured 35°C router inlet temperature to 21°C inlet temperature at the worst-performing location — has been sustained across all post-installation measurements. The company's data centre facilities team estimates the thermal improvement has reduced CRAC unit energy consumption by approximately 15% at the Motijheel POP, as cooling units no longer need to compensate for localized hot spots by overcooling.
The physical layer documentation in imVision has been validated in practice: two circuit fault investigations in the first 4 months used the imVision circuit map to identify the patch panel port of the affected circuit in under 2 minutes — versus the 15-20 minute manual tracing process that had previously been required. No unplanned outages attributable to cable pull errors have occurred since the cable management overhaul.
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