Case Study

120-Zone IP Public Address System with Automatic Fire Alarm Integration and Code Blue Announcements

Code Blue response time dropped by 40%; fire-alarm-triggered PA tested monthly with 100% reliability.

  • Client

    Dhaka multi-specialty hospital

  • Location

    Dhaka

  • Delivered

    2025

  • Project Status

    2025

Client Organization

Dhaka multi-specialty hospital

Deployment Location

Dhaka

Completion Year

2025

Brands & Systems

dsppa, honeywell

The challenge

Client Profile

A 400-bed teaching hospital affiliated with a prominent medical university in Dhaka. The hospital serves as both a tertiary care referral centre and a clinical training facility for medical and nursing students. It operates across a 10-floor building plus a basement, with inpatient wards on Floors 3-9, ICU and HDU on Floor 7, operating theatres on Floor 2, emergency department and radiology at ground level, and medical education facilities (lecture rooms, simulation labs, library) on Floor 10. The hospital sees approximately 600 outpatient visits and 80 emergency department presentations daily, with a teaching programme that involves 200+ medical students and 80 nursing students at any time.

The challenge

The Challenge

The hospital's existing public address system was a conventional analog installation dating from the building's 2008 construction. In its original specification, it had served adequately for a smaller occupancy, but as the hospital expanded its bed count and clinical programme through successive renovations, the PA coverage had become fragmented and unreliable.

The most critical operational gap was Code Blue announcement. Code Blue — the emergency call for a patient cardiac or respiratory arrest requiring immediate resuscitation team response — depends entirely on rapid and clear announcement throughout the facility. At this hospital, Code Blue announcements were made by the nursing station dialling a central operator and requesting the announcement over the PA. The central operator then manually made the announcement using a handheld microphone. The process had two documented failure modes: first, the nurse station phone might be engaged or unanswered at the operator; second, the PA announcement was sometimes not heard in the ICU because the ICU had a dedicated sound zone that had been disconnected from the main PA system during a renovation in 2018 and never reconnected. Two Code Blue incidents had resulted in delayed resuscitation team response — measured at 4 minutes and 6 minutes respectively from the call to room arrival — in areas where the announcement had not been heard. Resuscitation outcome data at the hospital showed that survival rates from in-hospital cardiac arrest are strongly time-sensitive; the medical director had calculated that both delayed responses occurred within the time window where intervention could have altered outcome.

The fire alarm integration gap was a separate but related problem. When the hospital's Siemens fire alarm panel detected a fire or was manually triggered, the building's evacuation response depended on staff manually making a PA announcement. There was no automated link between the fire alarm system and the PA. In a drill exercise conducted by the hospital's fire safety officer, the evacuation announcement was delayed by 2 minutes and 20 seconds from alarm activation to PA announcement — entirely because the staff member responsible for making the announcement was on the phone when the drill alarm activated and had to be physically alerted by a colleague before making the announcement.

The hospital also had significant coverage gaps from the original PA system: Floors 8 and 9 (which had been added during a building extension in 2015) had PA coverage from a standalone sub-system that was not connected to the main PA panel. The basement car park, ambulance bay, and loading area had no PA coverage. Several patient waiting areas had speakers that had ceased functioning but not been replaced, leaving waiting patients unable to hear appointment call announcements.

Background music in waiting areas — a known contributor to patient experience scores, which the hospital's management was tracking as part of a service improvement programme — was entirely absent. The damaged speakers in waiting areas were producing no audio at all.

Why SSAL

Why SSAL

The hospital's Head of Facilities Engineering conducted a needs assessment after the medical director raised the Code Blue communication issue at a clinical governance meeting. The needs assessment defined three non-negotiable requirements: dedicated Code Blue announcement capability at every nursing station with a direct, non-operator-dependent path to full-building announcement; automatic fire alarm integration that would broadcast evacuation announcements within 5 seconds of alarm activation; and expansion of PA coverage to the entire building including Floors 8-9 and basement areas.

SSAL was introduced to the hospital through a reference from the university's main campus, where SSAL had previously installed a similar IP-based PA system. The IP-PA architecture — in which each speaker or zone controller is an addressable networked device — was particularly suited to the hospital's need for granular zone control, Code Blue station integration, and fire alarm system interfacing. DSPPA's IP-8000 series, which SSAL specified, is specifically designed for enterprise healthcare and institutional environments requiring multi-zone management, emergency priority override, and fire alarm relay integration.

The solution

The SSAL Solution

SSAL designed and deployed a 120-zone IP public address system using DSPPA IP-8000 series hardware across all 11 levels of the hospital.

DSPPA IP PA System — Core Architecture: The DSPPA IP-8000 network audio server was installed in the hospital's IT server room, connected to the hospital's data network via dedicated VLAN (VLAN 50). The IP-PA system differs fundamentally from conventional analog PA: each zone is defined in software on the server, speaker zones can be combined, subdivided, or reconfigured without physical wiring changes, and emergency priority messages automatically override all other audio on all zones simultaneously.

The 120 zones were mapped to the hospital's physical layout: each ward floor is divided into 8-12 zones (corridor, nurse station, patient bay areas, utility rooms), the ICU and operating theatres each have dedicated zones with independent volume and priority management, waiting areas and public spaces are separate zones with background music capability, and emergency/service areas (basement, ambulance bay, loading dock) are individual zones.

PoE IP Ceiling Speakers — 380 Units: 380 DSPPA PoE IP ceiling speakers (DIP-A8206N, 6W, 8 Ohm) were installed throughout the building. Each speaker receives both power and audio data over a standard Cat6 network cable from PoE switches — eliminating the separate speaker cable and 100V line transformer runs that conventional analog PA systems require. This dramatically simplified the installation in the existing building, as the hospital's IT network infrastructure (Cat6 cabling and PoE switches) already reached every room, while new dedicated speaker cable runs would have required extensive and disruptive cable tray installation.

In the ICU and operating theatre areas, flush-mount ceiling speakers with airtight back-boxes were specified to maintain ceiling infection-control integrity. In external areas (ambulance bay, basement car park), IP66-rated weatherproof wall-mount speakers were used.

Code Blue Stations — 28 Units: DSPPA IP emergency call stations (DIP-A7720) were installed at every nursing station in the hospital — 28 stations covering all inpatient wards (Floors 3-9), the ICU, HDU, and emergency department. Each station has a dedicated Code Blue button, clearly labelled in red, covered by a clear protective flip cover to prevent accidental activation. When activated, the Code Blue station sends a priority message directly to the DSPPA server, which immediately interrupts all other audio across all 120 zones and broadcasts the Code Blue announcement — specifying the floor and ward — through every speaker in the building simultaneously. The announcement is automatically repeated three times and continues until cancelled by a supervisor-level station. This process takes less than 2 seconds from button press to announcement commencement — eliminating the operator dependency that had contributed to the delayed Code Blue responses.

Fire Alarm Integration — Automatic Evacuation: The DSPPA server's dry contact relay inputs were connected to the hospital's Siemens Cerberus PRO fire alarm panel's auxiliary relay outputs. When the Cerberus PRO panel enters alarm state, a relay closure triggers the DSPPA server to broadcast the pre-programmed evacuation announcement automatically within 3 seconds — without any human intervention. The evacuation message specifies the evacuation tone, evacuation instructions in both Bangla and English, and staff assembly point directions. The integration was tested with the hospital's fire safety officer and confirmed to trigger and complete the first announcement within 3.8 seconds of alarm activation — well within the hospital's revised 5-second maximum target.

Background Music and Zone Paging: Waiting areas on the ground floor (main reception, outpatient waiting, emergency department waiting) receive continuous background music from a DSPPA M-series media player connected to the IP server — curated playlists in a calm, non-intrusive style appropriate for a healthcare environment. Zone paging for appointment calls (the outpatient department calling individual patients) operates from a DSPPA IP paging console at the OPD reception desk, reaching only the outpatient waiting area zones without broadcasting to clinical areas.

Implementation

Implementation

The project was completed in 10 weeks. The PoE IP architecture significantly reduced installation time compared to a conventional PA approach: the hospital's existing Cat6 network cabling served as the distribution medium for the PA system, with DSPPA PoE switches installed at floor communications rooms to add PA-dedicated PoE ports alongside the existing data network. No new cable tray or conduit runs were required on floors 1 through 7 where Cat6 infrastructure was already comprehensive.

Floors 8 and 9 required new Cat6 cable runs from the floor communication room to the areas that had been without coverage — approximately 400 metres of Cat6 installed in 3 days. The basement and ambulance bay required new outdoor-rated Cat6 runs with appropriate IP67 junction boxes.

Code Blue button integration was the most clinically sensitive installation phase. Each nursing station button installation was scheduled during a nursing handover period to minimize disruption to active care. The code blue test procedure — a test activation that broadcast a test message to all zones — was conducted at 03:00 on a Sunday to verify the system without alarming clinical staff or patients during active shift.

"Our Code Blue problem was a patient safety issue that kept me awake at night. Two delayed resuscitation responses, both attributable to a PA announcement not being heard. That is not an acceptable situation in any hospital, let alone a teaching hospital that trains the next generation of doctors. The DSPPA system has eliminated the operator dependency entirely — the Code Blue button at the nurse station goes directly to every speaker in the building. The fire alarm integration was equally important. We are now a facility where the technology works the way it should in emergencies. That confidence is genuinely reassuring."

Medical Director400-Bed Teaching Hospital, Dhaka
Outcome

Results & Impact

Code Blue response time, measured from button activation to announcement completion, is now consistently under 3 seconds. The medical director reviewed the first 90 days of Code Blue activations and confirmed that in all events where the resuscitation team documented their response pathway, they cited the PA announcement as clear and immediately heard. No delayed resuscitation team responses attributable to PA failure have occurred since go-live.

Fire evacuation announcement time was verified at 3.8 seconds from alarm activation in the formal post-installation test, compared with 2 minutes 20 seconds in the pre-installation drill. The hospital's fire safety officer signed off the integration as satisfying FSCD requirements for automated evacuation announcement.

PA coverage is now 100% throughout all 11 levels, including the basement and ambulance bay that had never had coverage. All 380 speakers are individually monitored by the DSPPA server, which generates an alert if any speaker stops responding — enabling proactive maintenance before coverage gaps develop.

Patient experience survey scores for the outpatient waiting area improved by 0.8 points on a 5-point scale in the first quarter following system go-live, with a measurable increase in "comfortable environment" ratings — a result the hospital's patient experience team partially attributes to the background music in waiting areas, which had been repeatedly requested in previous patient surveys.

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